Smart Metropolis launches app to manage safety occurrences

Adapted from material originally published in the Special Bulletin of UFRN – Year VII – Number 70
Credits: Marina Gadelha (AGECOM/UFRN)

During a solemnity on October 20, 2017 at the Digital Metropolis Institute (IMD) of the Federal University of Rio Grande do Norte (UFRN), the Campus Seguro (Safe Campus) mobile app was launched to the university community aiming at speeding up occurrence handling in the UFRN’s campi. Developed by the Smart Metropolis Project in a partnership with the Patrimonial Security Department (DSP) of UFRN, this app allows registering and following occurrences. The app is the second product developed within the Smart Metropolis Project for mass-use and it is available to devices with Android operational system, with a version to the iOS operating system coming soon. It also represents the starting point of Smart Campus, the newest work front of the Project towards developing smart campus applications, led by Prof. Thais Batista.

Such an idea arose from the need of assisting security work within the radius of the University campus, compared to a small city due to the number of associated people (approximately 40,000) and its territorial extension – the Central Campus itself has 1,22 km2. “The UFRN’s area is subjected to suspicuous actions and incidents, so the utility was allied to the ease of having a similar solution conceived to the State Military Police”, as explained by Professor Frederico Lopes, coordinator of the Smart Metropolis Project.


Campus Seguro follows the proposal of the ROTA application, in which police officers in the patrol vehicle closest  to the occurrence receive a call sent by the Integrated Center of Public Safety Operations (CIOSP), besides additional information before arriving in place. In the tool adapted to UFRN, the university community can directly register the occurrence, which goes to the DSP’s monitoring room where managers use a dashboard to identify the closest security agents and send the call through the app.

José Anchieta de Freitas, director of DSP, believes that the new system will optimize both agility and effectiveness of the service as the dashboard will be complemented by video monitoring. “We can identify the occurrence location and observe it at real-time through cameras to define the action strategy. This includes the number of patrol vehicles and officers that must be triggered”, he explains. The dashboard also contributes to minimize bureaucracy in the work and provides information such as statistical data and signs of the places with high occurrence incidence, thus assisting decision making regarding security.

According to Ângela Maria Paiva Cruz, rector of UFRN, the innovation contributes to sustainability by providing efficient performance with resource savings. “This technology allows for better security conditions, complemented by other efforts such as the installation of new cameras and lighting combined with energy efficiency. All of this aims to ensure life quality to the university community”.

To access Campus Seguro, it is required providing username and password registered at the integrated systems of UFRN (SIGs), thereby guaranteeing restricted use to the university community. After identification, a screen is open to register an occurrence according to its type – assault, vehicle collision, drug use, etc. – with subsequent location of the suspicious attitude. Next, the user provides additional information and sends the occurrence, whose progress can be tracked through notifications in the app.

Smart Metropolis launches app to manage safety occurrences